Award-winning Reading Buses is truly up there among the best in all forms of transport when it comes to ‘excellence.’
For the Berkshire bus operator has been shortlisted for an award in which the key quality judges are looking for is – excellence.
Reading Buses has been selected as a finalist in the Passenger Transport Category of the Chartered Institute of Logistics and Transport (CILT) Excellence Awards.
The category recognises companies for outstanding achievement in the transport of passengers whether by road, rail, water or air and Reading Buses face tough competition from Transport for London & Go North East.
The winners of the Institute’s 29th Awards for Excellence will be announced at a glittering ceremony at the Royal Lancaster Hotel, London, on March 17 2022.
The category in which Reading Buses has been shortlisted celebrates companies who show excellence including outstanding improvements in passenger service, demonstrate improvements in human resources, or champions environmental sensitivity.
Reading Buses believe they have done all of that and more – even in the middle of a pandemic.
Said Robert Williams, Chief Executive Officer: “We have a wide range of achievements with which to impress the judges, especially in the face of an unprecedented and global pandemic.
“We were determined that all of our communications be positive, well considered and reassuring for our customers to help them feel safe – Covid was the danger, not buses. We have also celebrated the amazing work of our employees as key workers as well as their amazing teamwork keeping services running throughout the 2020 and 2021 lockdowns.
“We’ve gone above and beyond to help customers adjust to the ‘new normal’ with our new daysaver5, especially designed for flexible or hybrid workers with no extra fees and no strings attached.
“Unite the Union at Reading Buses even set up a foodbank to help colleagues who had fallen on hard times. Combined with a fleet of 61 bio-methane powered buses and the rest now upgraded to meet the latest emissions standards, buses are also helping air quality in Reading too.”
Added Robert: “In unusual times, we’ve done everything we can to help people travel and to keep our customers safe. The key element is that it is not just one group of people who benefit.
“Whether it’s our employees, our customers, or Reading’s population as a whole, the results are far ranging, from supporting the local economy to safety and caring for the environment. Through a range of measures, we’ve shown we really care about Reading – and are set to rebuild following Covid.”